FAQ

How do I choose the right size?
You can check out our Foot Measurement Guide which is available on the product page for easy reference. Choose your shoe size according to mentioned foot length so as to avoid any confusion.

How long are shipping times?
Your products will be shipped within one to three days of your order, and then take up to two to three weeks to reach your doorstep.

What's the origin of your footwear?
Our shoes are produced in different factories around the world so as to ensure that you receive the right quality for the shoes you order.

Will my items be sent in one package?
For logistical reasons, different items in the same purchase will sometimes be sent in separate packages.

Do you offer a refund if I don't like the product?
Absolutely! If you don't like the product, you can return the product for either a partial refund or exchange the product for an alternative item. Simply visit our refund policy page for complete details. 

Do you provide a quality guarantee for your products?
Absolutely! We offer a 100% money back guarantee on all products that are defective or damaged. Just contact us and we do all we can to ensure your best shopping experience. 

What if my question was not answered here
Feel free to email us your concern on info@trendochic.com or fill up the form in our contact us page and we will get back to you ASAP.

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